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Cancellations

The housing contract is legally binding for the entire academic year. Cancellations may be granted in certain circumstances such as withdrawal from the university, graduation, or student teaching. Incoming students who choose not to attend Texas State after having submitted a contract should also complete this request. Once the contract is signed, students have 72 hours to cancel without penalty.

After 72 hours, restrictions will apply and requests will be reviewed but cannot be guaranteed.

Please note that cancellation requests for any reason except withdraw / no longer enrolled and canceling within 72 hours may take up to three (3) weeks to process. The length of the review process depends on which reason you are canceling and the volume of previously submitted cancellation requests.

Cancellation Submission

Submitting a cancellation request does not guarantee a cancellation (unless withdrawn/graduating).
Students will be emailed regarding the decision.


Cancellation Deadlines and Refunds:

New Contracts for Spring 2019

Prior To New Students
November 1, 2018 $250.00
December 1, 2018 $150.00
December 1, 2018 and After No Refund

Full Academic Year Contracts (Fall 2019 – Spring 2020)

Deadlines Current Students New Students
Before March 1, 2019 $250.00 $250.00
Before May 1, 2019 $200.00 $250.00
Before June 1, 2019 $150.00 $150.00
Before July 1, 2019 $100.00 $100.00
July 1, 2019 and After No Refund No Refund

New Contracts for Spring 2020

Deadlines New Students
November 1, 2019 $250.00
December 1, 2019 $150.00
December 1, 2019 and After No Refund

Acceptable reasons to submit a cancellation request:

Expand or Collapse all.
  • New & Continuing Students

    • Students are allowed to cancel a housing contract within 72 hours of contract submission regardless of the reason.

      Please submit the following:
    • If you no longer plan to attend Texas State University or plan to withdraw within the next 48 hours.

      Please submit the following:

       IMPORTANT: If you cancel your contract, then later decide to enroll at a later date during the academic year, the housing contract and all charges will be reinstated.

    • If you are graduating in December you need to fill out a cancellation request. 

      Please submit the following:

      If you are graduating in May there is no need to fill out a contract cancellation.

    • Students who plan to be away from San Marcos participating in a University-sponsored internship or student teaching position can choose to cancel their housing contract. If you have a position that prohibits you from being able to live on campus,

      Please submit the following:
    • Students who are married or have children are allowed to cancel their housing contract in order to better accommodate their living situation. If you become legally married or have a child and you would like to cancel your contract for housing to do this change, please submit the required documents below.

      Please submit the following:
      • A completed cancellation request online through the Texas State StarRez Housing Portal.
      • Copy of filed marriage certificate (for marriage-based requests only).
      • Copy of child's birth certificate (for parent-based requests).
    • If you have a documented disability or medical condition requiring an accommodation that the DHRL is unable to provide. I understand that I should not make any arrangements with off-campus housing alternatives until such time as a decision is made. I understand that I must submit all required documentation as outlined on the following website for evaluation by staff from the Office of Disability Services or the Student Health Center:  bit.ly/ODShousing.

      Please submit the following:
      • Submit all required documentation as outlined on the following website for evaluation by staff from the Office of Disability Services or the Student Health Center:  bit.ly/ODShousing.
    • Students requesting a cancellation based on financial need must show proof of the need and that their financial situation has changed since the submission of the housing contract. If you would like to request a cancellation based on financial need, you must provide the following:

      Please submit the following:
      • A completed cancellation request online through the Texas State StarRez Housing Portal.
      • A completed FAFSA (Free Application for Federal Student Aid). 
        • All awards must be accepted. Simply refusing an award (for example, a loan) is not a valid reason for a contract cancellation. 
      • An appointment with a Financial Aid Counselor regarding the change in circumstances has been attended.
      • A detailed explanation indicating your need and how your financial situation has changed since you submitted the housing contract.
  • Continuing Students Only

  • New Students Only

    • Students are allowed to commute from the permanent residence of a parent (or legal guardian) if that home is located within 60 miles (driving distance) of Texas State University. This type of request will only be considered before July 1, 2019. Once the academic year begins and/or the student has occupied the space, this type of request will be returned. If you would like to request a cancellation based on commuting, you must provide the following:

      Please submit the following:
      • A completed cancellation request online through the Texas State StarRez Housing Portal.
      • Copy of your birth certificate (or legal guardian's custody order).
      • Copies of the driver's licenses for you and your parent(s) (or legal guardian). The addresses must match.
       Temporary / Paper Driver's Licenses are not Accepted.