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COVID-19 Frequently Asked Questions About Housing

Below are the frequently asked questions about housing regarding COVID-19. This page will continuously be updated.

Click the button below to see the University's latests updates regarding COVID-19.

Updated as of August 11, 2020


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MOVE-IN

  • Freshman will move in over a four-day period, beginning Sunday, August 16 and ending on Wednesday, August 19. To comply with social distancing, students will need to sign up for a specific arrival and check-in time.

    Move-in for continuing students and transfer students will take place over Thursday and Friday, August 20 and 21.

    More information can be found on our website here.

  • Students will be limited in the number of people who may assist them; up to 2 adults may accompany our residents during their move-in. This will assist us in social distancing, maintaining order, limited use of elevators or stairs, and staff support.

    Masks are always required to be worn by everyone when you are moving into the Residence Halls. Once you move in, students will be allowed to take off their face coverings in their assigned room.

    Additionally, due to social distancing, no carts or physical assistance by our staff will be provided this year. You may wish to bring a small handcart to help you bring your belongings into the hall.

    All of the details related to move-in can be found on our website here. If you still have questions, feel free to call our office at 512-245-HOME (4663), and we will work to answer your questions.

  • A list of what to bring and what NOT to bring can be found on our webpage here. There have been some changes to the housing policy regarding microwaves and refrigerators, so be sure to check this web page out thoroughly.


CONTRACTS, ASSIGNMENTS, AND BILLING


COVID-19 PREPARATIONS AND SAFETY

    • TAKE THE PLEDGE! We want everyone to stay safe and well; in order to do that, everyone needs to agree to review and follow the 10 Health and Safety Measures.
       
    • You are asked to follow all requests and expectations concerning behavior, as outline on the Roadmap to Return Health and Safety page.
       
    • Since you will be living in on-campus housing, you will be agreeing to expectations around health and safety including wearing protective face coverings and social distancing. We have taken a number of steps to provide separation in community bathrooms, reduced capacity in lounges and lobbies, and increased our cleaning and sanitizing of high touch/high traffic public areas.
       
    • The Department of Housing and Residential Life is implementing policies and practices in alignment with the university’s health and safety guidelines. Our Housing Facilities staff is taking precautions to ensure staff have appropriate personal protective equipment prior to working on the floors and entering student rooms to perform work.
       
    • Specific information concerning Housing and Residential Life preparations and expectations are outlined on our Moving In and Getting Settled pages.
    • The three most important steps to take in responding to a confirmed or possible case of COVID-19 are:
      • NOTIFY the appropriate parties quickly (Student Health Center, your instructors, your supervisor if you are a campus student employee)
      • DISTANCE yourself. Stay home and away from others if you are sick, diagnosed with COVID 19, or if you were in close contact with a confirmed case.
      • REVIEW the instructions and response steps listed on the Case Reporting and Response Steps page of the Roadmap to Return pages to learn the necessary steps to take if you think you may have been exposed to COVID-19 or tested positive.
         
    • ISOLATION for POSITIVE COVID-19 TEST: We have prepared, as best we can, to provide some limited support for residence hall students who test positive, need to ISOLATE and are unable to get home. Space has been set aside and will be used for residence hall students who test positive and who are unable to get home to be cared for by family.
       
    • QUARANTINE for POSSIBLE EXPOSURE due to Roommate or other close contacts with diagnosed COVID-19: We have identified a few rooms in most residence halls in which students may quarantine if advised to do so by the Student Health Center (pending the outcome of a test or in order to provide Housing Custodial Staff to clean a room if a roommate has been diagnosed with COVID-19.
       
    • Please review DHRL COVID Isolation/Quarantine Protocol Summary for more information.
  • The university will not disclose the identity of positive cases to the general public. A positive case may be discussed with the DHRL staff in order to coordinate additional actions that may be needed to prevent the spread of infection, but such information will be safeguarded to protect the privacy of the individual. The university is working in close coordination with the Hays County Local Health Department. The county and/or university will notify those who are in direct contact with any person who has tested positive for COVID-19. Dashboards which track positive cases at Texas State and in Williamson and Hays Counties are posted on the Roadmap to Return webpage (scroll down to the bottom); the site is updated regularly.