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COVID-19 Housing Information

Here you can find information addressing COVID-19 in regards to living on-campus as well as how we are changing our policies and procedures in order to keep our Bobcat family safe.

Students experiencing COVID-19 symptoms will be referred to the Student Health Center (SHC) to schedule a TeleHealth appointment for evaluation and possible testing.

Updated as of September 10, 2020

This is a summary of the protocol that will be used by the Department of Housing and Residential Life (DHRL) when a student living in on-campus housing is officially diagnosed with COVID-19. These students need to Isolate. (All students that show signs of COVID-19 symptoms will be encouraged to immediately contact the Student Health Center for guidance.)

An overview of the protocol for students that need to Quarantine because their roommate or another close contact was diagnosed with COVID-19 is also presented here.


ISOLATION protocol for positive COVID-19 individuals:

  1. When DHRL is informed of an on-campus resident that has tested positive for COVID-19 we will confirm that they have contacted Bobcat Trace, (through the Student Health Center; the student will be provided with contact information).

  2. A Housing Facilities Services COVID-19 Team Custodial Staff member will be assigned to clean the bathroom used by the resident as well as provide a sanitization of the student room.
  3. The student will be provided with an isolation space at our designated isolation facility in which to reside until they can recover.
    • Food Service will be made aware of the individual’s need for service.
    • If the student has a vehicle, Parking Services will be made aware of the temporary parking reassignment.
    • If the student does not have a vehicle, DHRL will arrange to transport the student to the isolation space.
  4. Students will be expected to stay in isolation until it is successfully completed. The current conditions are as follows:
    • At least 10 days have passed since symptoms first appeared.
    • The individual has improved symptoms; and
    • At least 24-hours have passed without fever and the use of fever-reducing medicines.
    • Bobcat Trace information each student receives will provide information regarding their expected isolation period.


QUARANTINE protocol for individuals identified as a Close Contact with someone diagnosed with COVID-19:

  1. Students that have been designated as a close contact of someone that has been diagnosed with COVID-19 should be contacted by Bobcat Trace staff members letting them know that they need to temporarily quarantine themselves to self-monitor.
  2. DHRL has identified empty floors within select residence halls to assist with the quarantine process.
    • A student needing to quarantine must reside in a designated quarantine floor during their quarantine period.
    • Students in quarantine will not have roommates.
    • No other students will be allowed in the quarantine area.
  3. Students needing to temporarily quarantine will be contacted by a housing staff member via telephone to make arrangements for the student to temporarily quarantine in one of the available areas.
    • If a student does not have their own transportation, assistance will be provided.
    • As this is a temporary stay, the student should bring only a limited number of personal items needed for hygiene and remote study.
  4. Students will be reminded to do the following:
    • Wear their face covering at all times when not alone.
    • Social distance if it is necessary to leave their room.
      • In case of an emergency, when using the bathroom, or for medical reasons.
    • Practice proper hand hygiene procedures.
  5. When the resident has completed their quarantine period successfully, they will be able to return to their regular room assignment, they will do so, and the quarantine space will be sanitized.
    • The timing and length of stay will vary depending on individual circumstances.

New Policies

In addition to the University’s document, “Underlying Guiding Principles that Apply to All Settings”, all residents are expected to obey the following guidelines while inside the residence halls or any other university building.

Face Coverings

Face Coverings are required in all public spaces—lobbies, lounges, study rooms, seminar rooms, kitchen/kitchenettes, etc. Students are not required to wear a face covering while in their bedroom or suite unless an outsider is present, such as a staff member. Residents will be informed beforehand when an authorized staff member is required to be present in their room, suite, or apartment. If the resident cannot find their face covering, Department of Housing and Residential Life (DHRL) staff will provide a temporary one.

Guests and Visitation

To further enhance the safety of students in the residence halls and reduce the spread of COVID-19, we are no longer allowing residents to have visitors in their rooms. Instead, they can meet with friends in common areas or outdoors where social distancing can be maintained.

Face coverings are still required in all indoor spaces and outdoors when not alone.


Spray bottles of the Tersano Lottus Pro-Aqueous Ozone cleaner will be provided in community kitchens and study rooms with instructions encouraging students to actively participate in their own wellbeing by spraying and wiping down surfaces before and after use. This is a way that students may contribute to the safety of themselves and other community members.

Hand sanitizer stations are provided in every residence hall entry area and will be maintained daily to ensure product is available for student use as they enter and exit the facility.

Staff and Student Care

To provide increased care, concern, and safety measures, here are some guidelines we will be following:

  • Per CDC guidelines, staff entry into student rooms will be reduced.
  • Staff will have recommended face coverings, or Personal Protective Equipment (PPE) as required, when entering student rooms.
  • Staff will not enter a student’s room if they are unable to maintain appropriate distancing due to additional students being present.
  • Asking residents about their health before entering a student room; being empathetic as well as giving students an opportunity to indicate if they have any COVID-19 symptoms.
  • Asking residents if they would prefer to wait outside or down the hall while staff is working. If a resident chooses to remain in room, the resident will need to wear their face covering while we perform service and maintain 6 feet of distance.
  • Staff will disinfect their work areas before and after their shift.
  • If a student is not present, a “we were here” notice will be left that indicates a disinfection was done as well as any repairs.

Building Access

Residents are required to use their student ID card to gain access to their residence hall. The main access doors of the residence halls will always be locked, except for a 2-3 hour window Monday-Saturday to allow for mail and package delivery.

Daily Wellness Checks

Residents will be encouraged to conduct a self-assessment each day for symptoms of COVID-19 before starting their day. The Department of Housing and Residential Life (DHRL) will provide each resident with a "self-care reminder card" during move-in that they may use to review their general health each morning, prior to going to class or work.

If any symptoms are present, students will be encouraged to contact the Student Health Center to schedule a TeleHealth appointment for evaluation and possible testing.

Residence Directors (RDs) and Resident Assistants (RAs) will be encouraged to check in with students if there are any health concerns.

Community Spaces

All public spaces will have occupancy signage available to indicate the maximum number of people who may occupy that space at any given time. Excess furniture has been removed and spaces have been reconfigured to avoid unintentional over-occupancy.

Stoves and ovens in community kitchens will remain in service, but all ice machines, microwaves, and refrigerators will be removed or disconnected. Students will be allowed one small microwave (.7 cu. ft.) and one mini refrigerator (2.5 cu. ft.) in their room. Students are required to bring a surge protection extension cord for these items in order to use them.

Equipment typically available for check out at the reception desk in each residence hall (including board games, cooking equipment, brooms, mops, etc.) will not be made available for check out. Students are encouraged to bring their own items.


All of the halls will have signage detailing proper hand washing and social distancing as well as encouraging face coverings and daily wellness checks. There will also be signage listing the symptoms of COVID-19 to help residents identify any issues.


High touch areas in community bathrooms, lobbies, open areas, study rooms, public restrooms, and kitchens will be disinfected twice daily, Monday-Friday, per Center for Disease Control (CDC) recommendations.

The new cleaning schedule for these areas (excluding community bathrooms) will be 8:15 – 10:00 a.m. and again between 1:15 – 3:00 p.m. during the weekdays. Community restrooms will be disinfected between 10:15 a.m. and 12:00 noon and then again between 1:15 – 4:30 p.m.

Bathrooms inside student rooms and suites will no longer be cleaned monthly by custodial staff in order to limit staff entry into student living spaces. One deep cleaning of these bathrooms will be completed by staff over winter break.

Tersano Lottus Pro-Aqeous Ozone is the non-toxic disinfectant cleaning system that will be used for these cleanings and it poses no risk to students. It will be used in daily disinfecting, mopping, wiping down high touch areas such as push bars, door handles and knobs, countertops, elevator buttons, etc.

For disinfecting and sanitizing bathrooms, Diversey Virex 256 will be used.

Reporting of COVID-19

Students experiencing COVID-19 symptoms will be referred to the Student Health Center (SHC) to schedule a TeleHealth appointment for evaluation and possible testing.

Daily Wellness Checks

To keep our staff healthy and our residents safe, we are requiring all employees to conduct a self-assessment for symptoms of COVID-19 before the start of their workday. Staff will be provided with a "self-care reminder card" that they will use to review their general health at home, each morning, prior to coming to work.

Central Administrative Staff and Department of Housing & Residential Life Building

All guests who wish to visit our office are required to wear face coverings.

All full-time staff members have an individual office or cubicle to ensure that social distancing is possible. Student employees will be given individual workspaces located in areas where distancing is physically possible or where plexiglass or dividers will be added. Additionally all staff are required to wear face coverings when not in a private office or cubicle work space.

The Department of Housing and Residential Life's (DHRL) lobby has been reconfigured and plexiglass has been added to the front desk reception area.

The model room located in our office is still open. Guests will not be allowed inside but can view the room in its entirety from the entrance. A staff member will be inside the model room to help answer any questions.

High frequency areas, such as the reception desk, will be wiped down after each visitor using a spray bottle of disinfectant.


Full-time staff will be provided with computers and USB camera/mics for teleconferencing and working remotely to ensure safety. All shared equipment will be thoroughly sanitized between usage.

Residence Directors, Individual Residence Halls, and Bobcat Village 

All Residence Directors (RDs) have an individual office. Resident Assistants (RAs) are assigned to a single room in their hall to enable 1-1 conversations with their residents, and with appropriate distancing.

Residence Hall reception desks and mail rooms have been reconfigured to accommodate social distancing. Plexiglass separators are provided for students to seek assistance with safety in mind. No more than two staff members are allowed behind the desk at any time. All reception desks will be provided with cleaning supplies for daily disinfecting. Additionally all staff are required to wear face coverings when not in a private office or assigned work space.

Areas such as public lounges, lobbies, study rooms, and meeting rooms have also been reconfigured for occupancy with appropriate reduction of furniture and capacity signage.


Facilities Staff

Facilities staff will be wearing face coverings at all times when in buildings.

Work teams will meet independently at the beginning of their shift to keep groups smaller than 10. Supervisors will be conduct welfare checks for their employees at the start of each shift.

Staff will disinfect public, high-touch areas 2-3 times a day and disinfect other public areas in the morning and afternoon. All soap and hand sanitizer dispensers will be checked daily and fully stocked.

Only one staff member will be working in a room or unit at a time. Employees will use proper PPE (Personal Protective Equipment) and maintain distancing as much as possible. If physically distancing is not possible or a job requires more than one person, then employees will use face coverings. One employee per vehicle when possible and staff will be required to wear face coverings when not.