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Administrative Staff

Bill Mattera

Executive Director of Department of Housing and Residential Life


The Director of the Department of Housing and Residential Life oversees the overall function of the department including strategic planning, staffing and administrative direction.

Meredith Brown, Administrative Assistant to Director

Housing Administrative Services

Jason O'Neill

Assistant Director, Housing Administrative Services


The Housing Administrative Services area is responsible for hall contracts, room assignments, hall pre-payments and fees, and cancellations and exemptions. This area is also responsible for departmental publications and marketing.

Nancy Beauvais, Administrative Assistant

Viviana Rodriguez, Administrative Assistant

Nikole Smith, Administrative Assistant

TBD, Administrative Assistant

Lexi Long, Assignments Coordinator

Margaret Yackel, Coordinator for Off-Campus Living

Melissa Johnson, Marketing Coordinator

TBD, Student Development Specialist II

Jessica Soukup, Systems Analyst

Housing Business Services

Michele Kidd

Assistant Director, Housing Business Services


Victoria Palacios, Accountant II

Diana Tristan, Administrative Budget Specialist

Scharla Stengler, Personnel Coordinator

Housing Facilities Services

Kyle Estes

Associate Director, Housing Facilities Services


Housing Facilities Services primarily focuses on maintenance, custodial, furnishings and life safety issues, as well as new construction and renovation efforts. 

Terri Kunkel, Administrative Assistant

Richard Medina, Assistant Director

Steven Schmidt, Computer Support Specialist

C.J. Hall, Construction Contract Administrator

John Doria, Custodial Supervisor

Lisa Marie Martinez, Facilities Coordinator

Cynthia Agold, Inventory Control Clerk II

John Holcomb, Maintenance Supervisor

Jessica Rodriguez, Procurement Specialist

Residential Life and Education

Herb Jones

Associate Director, Residential Life and Education


The primary focus of this unit is the Bobcat Residential Experience that includes Academic Initiatives (Residential College & Living Learning Communities), Break Housing, Community Engagement, Front Desk/Mail Operations, Recruitment, selection and training of professional and paraprofessional staff, Residential Student Conduct process, Residential Student Leadership (RHA/NRHH/Hall Councils), Summer Camps & Conferences, and supervision of live-in professional and paraprofessional staff.

Jayne Henson, Administrative Assistant

Barbara Shen, Administrative Assistant

Reyes Stowe, Administrative Assistant (Bobcat Village)

Dr. Ted Ingwersen, Assistant Director for Academic Initiatives (Living-Learning Communities & Residential College)

Raechel Kepner, Assistant Director for Leadership Development

TBD, Assistant Director for Staff Selection & Recruitment

Michael Scott Wilson, Assistant Director for Staff Training & Development

Pam Jacobs, Assistant Director for Student Conduct

Ben Underwood, Coordinator for Summer Camps and Conferences

Monica Argueta, Graduate Assistant for Assessment

TBD, Graduate Assistant for Living-Learning Programs

Erica Byler, Graduate Assistant for Student Conduct

TBD, Graduate Assistant for Student Staff Selection